RoyalSpinia Terms and Conditions

Welcome to RoyalSpinia. These Terms and Conditions govern your access to and use of our website, games, and services available at royalspinia.com. By registering an account, making a deposit, or using any feature of our platform, you agree to be legally bound by the terms set out in this document. We strongly encourage you to read these terms carefully before proceeding. If you do not agree with any part of these conditions, you must not use our services.

1. Operator Information

Royal Spinia Casino is operated by Tekuno Technologies SRL, registration number 3-102-921180, incorporated under the laws of Costa Rica, with its registered office at Province 01 San José, Canton 01 San José, Cathedral District, Tenth Avenue, Thirty-Three and Thirty-Five Streets, Office Three Three Three Five. Payment processing services are facilitated by Prismalight Tech Ltd, registration number HE 473581, a company registered in Cyprus at Souliou, 18, 2018, Strovolos, Nicosia, Cyprus, acting as a payment agent on behalf of Tekuno Technologies SRL.

At RoyalSpinia, we hold an Online Gaming License issued by the Tobique Gaming Commission under license number 0000061. We operate in full compliance with all applicable regulatory requirements and maintain the highest standards of player protection and fair gaming.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any jurisdiction where online gambling is prohibited by law.
• You are permitted to hold only one account on our platform at any time.
• You must provide accurate, complete, and up-to-date registration details.
• You must not use our services if you have self-excluded or if we have suspended your account.

Here at RoyalSpinia, we reserve the right to verify your identity at any time. Failure to complete our KYC (Know Your Customer) verification process may result in the suspension of your account and the withholding of any pending withdrawals.

3. Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials. We recommend that you use a strong, unique password and never share your Royal Spinia login details with third parties. If you suspect any unauthorised access to your account, you must notify us immediately at support@royalspinia.com. We will not be liable for any losses arising from unauthorised use of your account due to your failure to keep your credentials secure.

4. Deposits and Withdrawals

Our RoyalSpinia platform supports a wide range of payment methods, including Visa, Mastercard, Skrill, Neteller, Revolut, Paysafecard, Bitcoin, Ethereum, Litecoin, Ripple, and bank transfers. The following financial conditions apply:

• Minimum deposit: €20
• Minimum withdrawal: €50
• Pending time: up to 24 hours following successful KYC verification
• Cash-out processing time: up to 3 business days
• If winnings exceed €10,000, we may pay them in monthly instalments of up to €10,000 until the full amount has been disbursed.

We support the following currencies: EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, BTC, and other cryptocurrencies. All transactions are processed securely in accordance with applicable financial regulations.

5. Bonuses and Promotions

At Royal Spinia, we offer a comprehensive range of bonuses designed to reward both new and returning players. Our welcome package provides up to €1,500 and 150 Free Spins across your first deposits, with a minimum qualifying deposit of €15. Free Spins are credited at 50 per day for 5 days following your first deposit and must be activated within 3 days. Maximum winnings from Free Spins are capped at €50.

The following general bonus terms apply across our RoyalSpinia promotions:

• All bonuses are subject to wagering requirements before winnings can be withdrawn.
• Bonus funds are valid for 7 days from the date of issue unless otherwise stated.
• The High Roller Bonus requires a minimum deposit of €300, offers up to €500 in bonus funds, carries a 40× wagering requirement, and is available once every 30 days.
• Our Reload Bonus is available every Sunday and requires at least 3 prior deposits, with a 5× wagering requirement and 7-day validity period.
• Sports bonuses, including our Weekly Sports Cashback and Cash Booster Offer, are subject to minimum bet requirements of €10, minimum combo odds of 2.74, at least 3 events, and minimum odds per event of 1.40.

We also operate regular tournaments, including Golden Spins with a €75,000 prize pool and our flagship Spinoleague with a €12,000,000 prize pool. All promotional terms are published on our website and may be updated at our discretion.

6. Loyalty Programme

Our Royal Spinia loyalty programme rewards consistent players with escalating benefits across four main tiers: Bronze, Silver, Gold, and Platinum. As you progress, you unlock cashback on slots, rakeback rewards, weekly reload bonuses, access to VIP managers, priority withdrawals, and exclusive tournaments. Points Rakeback is credited as bonus points every two weeks on Fridays, with rates varying from up to 2% at Silver level to up to 18% at Platinum.

Please note that rank reduction applies to players at Gold 2 and above. After one month of inactivity, wager points will begin to decrease at a rate of 25% of your inter-level progress every 7 days. To stop this reduction, qualifying bet thresholds must be met as specified on our promotions page.

7. Responsible Gaming

At RoyalSpinia, we are firmly committed to promoting responsible gambling. We provide a suite of tools to help you manage your gaming activity, including deposit limits, session time limits, loss limits, reality checks, and self-exclusion options. If you believe your gambling may be causing harm, we urge you to contact our support team or use voluntary self-exclusion through your account settings.

Our platform is strictly prohibited to minors. We employ age verification procedures and support the use of parental control software to prevent underage access.

8. Game Fairness and Platform Access

We at RoyalSpinia offer over 6,000 games from more than 70 certified providers, including Pragmatic Play, NetEnt, Play'n GO, Red Tiger, Microgaming, Playtech, Evolution Gaming, Nolimit City, and many more. All games are tested for fairness by independent third parties. Our platform is accessible via mobile-optimised browser — no standalone iOS or Android app is required, as our full library of 6,000+ titles is accessible directly through your mobile browser.

9. Prohibited Activities

You agree that when using our services, you will not engage in any of the following:

• Fraudulent activity, including the use of stolen payment methods
• Collusion, cheating, or any attempt to manipulate game outcomes
• Opening multiple accounts or using third-party accounts
• Abusing bonuses through systematic exploitation or arbitrage
• Using automated software, bots, or scripts to interact with our platform

We reserve the right to suspend or permanently close any account found to be in violation of these rules, and to withhold any associated funds pending investigation.

10. Limitation of Liability

Our Royal Spinia services are provided on an "as is" basis. We do not guarantee uninterrupted access to our platform and shall not be liable for any losses arising from technical interruptions, data errors, or circumstances beyond our reasonable control. Our total liability to you shall not exceed the amount you have deposited into your account in the 12 months preceding the relevant event.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica. In the event of any dispute arising from your use of our platform, we encourage you to contact us first at support@royalspinia.com. Our customer support team is available 24/7 via live chat and email. If a dispute cannot be resolved directly, it may be escalated to the Tobique Gaming Commission in accordance with our licensing obligations.

12. Amendments to These Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of significant changes via email or through a notice on our website. Your continued use of our RoyalSpinia platform following any such changes constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of any updates.

If you have any questions regarding these Terms and Conditions, please do not hesitate to reach out to us at support@royalspinia.com. We are here to assist you every step of the way.